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Issue 2 - May, 2004 Talkpath - Digital Voice Processing System Technical Manual

5-22 Laptop/PC Administration

Software Description

Class of Service (COS)

Class of Service involves features and settings applied to a subscriber group. The Class of Service

(COS) screen displays the COS name and description. To begin any COS operation, click the COS

button on the toolbar or select COS from the Setup menu.

Figure 5-16. Class of Service Screen

The Digital Voice Processing System mailboxes and extensions are associated with a Class of

Service (COS) that defines their attributes. All mailboxes and extensions with the same COS

operate identically in terms of options available to users. Grouping mailboxes and extensions

into classes of service provides a way to change options for all mailboxes and extensions in the

same class simultaneously.

By supporting multiple COSs, the Digital Voice Processing System lets you provide users with

options to system features on an as needed basis. Create a template COS to use when creating

more than one COS.

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