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Issue 2 - May
, 20
04
T
a
lkpath - Digita
l V
oice Processing System T
echnical
Manual
3
-40
Featur
e Operation
Automated Atte
ndant Operatio
n
1
2
...
65
66
67
68
69
70
71
72
73
74
75
...
251
252
Technical Manual
1
Warranty and Software License
3
Software License
4
Contents
5
Contents & Tables iii
7
Contents & Tables v
9
Contents & Tables vii
11
Contents & Tables ix
13
1Introduction
15
System Unit
16
Product Features
17
Digital Voicemail Features
17
Company Contact
18
FCC Information
19
Repair Instructions
20
2 Installation
21
Hardware Installation
22
Connecting Phone Lines
23
Connecting Power
24
Installation 2-5
25
Vodavi Phone Systems
26
Phone System Requirements
26
Installation 2-7
27
Optional Station Programming
28
Installation 2-9
29
2-10 Installation
30
3 Feature Operation
31
Some Basics
32
Getting Started
32
Voice Messaging Operation
33
System Access
34
Smart Prompts
35
Password
36
Greeting
37
3-8 Feature Operation
38
Retrieving Messages
39
3-10 Feature Operation
40
Feature Operation 3-11
41
Sending A Message
42
Feature Operation 3-13
43
3-14 Feature Operation
44
Feature Operation 3-15
45
Reply To Sender
46
Feature Operation 3-17
47
3-18 Feature Operation
48
Feature Operation 3-19
49
Message Notification
50
Feature Operation 3-21
51
Distribution Lists
52
Feature Operation 3-23
53
Personal Distribution Lists
54
Feature Operation 3-25
55
3-26 Feature Operation
56
Guest Mailboxes
57
3-28 Feature Operation
58
Feature Operation 3-29
59
Voice Note Pad
60
Create an Information Group
61
Modify an Information Group
62
Add a New Entry
63
Modify an Existing Entry
64
Feature Operation 3-35
65
Automated Attendant Operation
66
Call Transfer Options
68
Feature Operation 3-39
69
3-40 Feature Operation
70
4 Online Administration
71
Supervisor Functions
72
Record Prompts
73
Edit Menu Prompts
74
Edit System Prompts
74
Online Administration 4-5
75
Edit Mailbox Names
76
Mailbox Administration
77
Change the Mailbox COS
78
Add a Mailbox
79
Delete a Mailbox
79
Add a New Distribution List
80
Delete a Distribution List
80
Edit a Distribution List
81
Listen to Message
82
Create New Message
82
Cancel a Broadcast Message
83
System Administration
84
Voicemail
85
Select a Phone System
86
System Shutdown
87
System Date and Time
87
4-18 Online Administration
88
Online Administration 4-19
89
4-20 Online Administration
90
Online Administration 4-21
91
4-22 Online Administration
92
5 Laptop/PC Administration
93
Communicate With the System
94
Run Software
94
Laptop/PC Administration 5-3
95
5-4 Laptop/PC Administration
96
Laptop/PC Administration 5-5
97
5-6 Laptop/PC Administration
98
Laptop/PC Connection
99
Software Description
100
Status Bar
101
Subscribers
102
Create Subscribers
103
Delete Subscribers
104
Edit Subscribers
105
Mailbox Settings
106
Laptop/PC Administration 5-15
107
5-16 Laptop/PC Administration
108
Laptop/PC Administration 5-17
109
5-18 Laptop/PC Administration
110
Laptop/PC Administration 5-19
111
5-20 Laptop/PC Administration
112
Laptop/PC Administration 5-21
113
Class of Service (COS)
114
Laptop/PC Administration 5-23
115
General Tab
116
Laptop/PC Administration 5-25
117
Message Tab
118
Laptop/PC Administration 5-27
119
5-28 Laptop/PC Administration
120
Laptop/PC Administration 5-29
121
5-30 Laptop/PC Administration
122
Maintenance Tab
123
5-32 Laptop/PC Administration
124
Laptop/PC Administration 5-33
125
5-34 Laptop/PC Administration
126
Laptop/PC Administration 5-35
127
Notification Tab
128
Laptop/PC Administration 5-37
129
5-38 Laptop/PC Administration
130
Laptop/PC Administration 5-39
131
Auto Attendant Tab
132
Laptop/PC Administration 5-41
133
5-42 Laptop/PC Administration
134
Laptop/PC Administration 5-43
135
Insert Menu
136
Delete Menu
136
Edit Menu
137
5-46 Laptop/PC Administration
138
Laptop/PC Administration 5-47
139
5-48 Laptop/PC Administration
140
Laptop/PC Administration 5-49
141
5-50 Laptop/PC Administration
142
Time Controls
143
Insert Time Control
144
Delete Time Control
144
Edit Time Control
145
5-54 Laptop/PC Administration
146
Laptop/PC Administration 5-55
147
5-56 Laptop/PC Administration
148
Voice Lines
149
5-58 Laptop/PC Administration
150
Laptop/PC Administration 5-59
151
Reset Display
152
Pull-Down Menus
153
5-62 Laptop/PC Administration
154
Laptop/PC Administration 5-63
155
Modem Setup
156
Laptop/PC Administration 5-65
157
5-66 Laptop/PC Administration
158
Laptop/PC Administration 5-67
159
5-68 Laptop/PC Administration
160
Laptop/PC Administration 5-69
161
5-70 Laptop/PC Administration
162
Advanced Setup
163
Edit Registry
164
Laptop/PC Administration 5-73
165
5-74 Laptop/PC Administration
166
Laptop/PC Administration 5-75
167
5-76 Laptop/PC Administration
168
Laptop/PC Administration 5-77
169
5-78 Laptop/PC Administration
170
Laptop/PC Administration 5-79
171
5-80 Laptop/PC Administration
172
6Upgrading
173
Prepare Unit
174
Software Installation
175
6-4 Upgrading
176
Generic Upgrading Information
177
6-6 Upgrading
178
7 Technical / Troubleshooting
179
Normal LED Boot Sequence
180
Looking at Boot Up
181
Then the system boots:
182
Boot Up Problems
184
Figure 7-1. ECom Screen
185
Com Port Options
186
Modem Connection
187
Shut Down and Park
187
Figure 7-4. Hello Prompt
188
Debug Mode
189
Download
190
ZMR and press [Enter]
191
Figure 7-8. Batch Upload
192
Parking the System
193
Executing DOS Commands
194
Transferring Files
195
Backing Up the System
196
Restoring System Backup
197
System Reinitialize
198
Viewing the Logs
200
Questions and Answers
200
AaMwiSet and AaMwiClr
203
A Common Registry Variables
205
A-2 Common Registry Variables
206
Common Registry Variables A-3
207
A-4 Common Registry Variables
208
B Command Files
209
B-2 Command Files
210
Command Files B-3
211
B-4 Command Files
212
Quick Commands
213
Technical
214
Predefined Command Files
215
Modifying Command Files
216
Command Files B-9
217
CD CFILES and press [Enter]
217
B-10 Command Files
218
C Installation Forms
219
C-2 Installation Forms
220
C-6 Installation Forms
224
Installation Forms C-7
225
225
C-8 Installation Forms
226
Introduction
227
Error Log
227
System Activity Log
227
Auto Attendant
228
Voice Messaging
229
Log Interpretation
230
Error Messages
231
System Errors
233
HELLO.SDF or
237
HELLO.SDF or HELLO.LOD
237
HELLO.SDF
237
HELLO.LOD
237
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